The The Flood Expo Miami logo

Mar 1 & 2 / 2023

Miami, FL

Robert Uhler: Speaking at the The Flood Expo Miami

Robert Uhler

Vice President  -  Mid-America Catastrophe Services

Listen – A Claims Review of Empathy

Listen – A Claims Review of Empathy is an overview of listening to policyholders and insureds while investigating, inspecting, and settling claims. It is a lesson on “listening to their story”. Adjusters need to listen to their story because they will be telling their story to someone. If not the adjuster, it will be the public adjuster, attorney, Department of Insurance, or the media.