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Direct Interactions (DI) is a 17-year old call center outsourcing company utilizing 100% work from home US-based disaster response representatives. Founded with a mission to create home based employment opportunities for Americans with disabilities, military families, and those living in opportunity deserts, DI focuses on supporting state and federal public sector organizations. We specialize in helping those that are "going through it" with our emotionally intelligent call center representatives that have "been through it".